{"id":5846,"date":"2023-10-03T22:43:20","date_gmt":"2023-10-03T12:43:20","guid":{"rendered":"https:\/\/sysmit.com\/cf22\/?p=5846"},"modified":"2024-01-01T12:14:06","modified_gmt":"2024-01-01T02:14:06","slug":"booking-dot-com-site-reliability-engineering","status":"publish","type":"post","link":"https:\/\/sysmit.com\/cf22\/booking-dot-com-site-reliability-engineering\/","title":{"rendered":"#9 Inside Booking.com&#8217;s Site Reliability Engineering Practice"},"content":{"rendered":"\n<p><strong><span class=\"stk-highlight\" style=\"color: var(--base-3);background-color: var(--contrast-3)\">Episode 9 [SREpath Podcast]<\/span><\/strong><\/p>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-fb5ff532\">\n<div class=\"gb-grid-column gb-grid-column-9100d933\"><div class=\"gb-container gb-container-9100d933\">\n\n<iframe loading=\"lazy\" src=\"https:\/\/podcasters.spotify.com\/pod\/show\/srepath\/embed\/episodes\/Inside-Booking-coms-Site-Reliability-Engineering-practice-e29t4hm\" height=\"142px\" width=\"800px\" frameborder=\"0\" scrolling=\"no\"><\/iframe>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-43f611e0\"><div class=\"gb-container gb-container-43f611e0\"><\/div><\/div>\n<\/div>\n\n\n<p>Ash Patel interviews <a href=\"https:\/\/www.linkedin.com\/in\/samueletonon\/\" data-type=\"link\" data-id=\"https:\/\/www.linkedin.com\/in\/samueletonon\/\">Samuele Tonon<\/a> and <a href=\"https:\/\/www.linkedin.com\/in\/yfouquet\/\">Yoann Fouquet<\/a> about their experiences in managing and growing the Site Reliability Engineering (SRE) function at Booking.com. <\/p>\n\n\n\n<p>Booking.com is one of the world&#8217;s largest travel sites with a market capitalization of over $100 billion and over 1.5 million bookings per day. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-default\"\/>\n\n\n<h2 class=\"gb-headline gb-headline-0eafa439 gb-headline-text\" id=\"here-are-key-highlights-from-our-conversation\">Here are key highlights from our conversation: <\/h2>\n\n<h3 class=\"gb-headline gb-headline-374d15c4 gb-headline-text\" id=\"sre-antipatterns\">SRE antipatterns<\/h3>\n\n\n<ul>\n<li>Yoann highlights the anti-pattern of SREs embedded in teams doing the work instead of product teams, leading to a lack of scalability and automation.<\/li>\n\n\n\n<li>Samuele emphasizes the importance of a blameless culture but warns against the misconception that it means &#8220;no accountability&#8221;.<\/li>\n<\/ul>\n\n\n<h3 class=\"gb-headline gb-headline-7026545f gb-headline-text\" id=\"challenges-faced-in-sre\"><strong>Challenges Faced in SRE:<\/strong><\/h3>\n\n\n<ul>\n<li>Samuele discusses challenges like teams treating SREs as a shield or SREs being treated like software developers.<\/li>\n\n\n\n<li>Yoann mentions challenges in maintaining consistent SRE standards, especially as the company grows.<\/li>\n<\/ul>\n\n\n<h3 class=\"gb-headline gb-headline-0f3007b5 gb-headline-text\" id=\"technical-challenges-in-sre\"><strong>Technical Challenges in SRE:<\/strong><\/h3>\n\n\n<ul>\n<li>Yoann talks about the challenges of data reliability, ensuring data correctness, and preventing data-related outages.<\/li>\n<\/ul>\n\n\n<h3 class=\"gb-headline gb-headline-f645e408 gb-headline-text\" id=\"advice-for-new-sre-managers\"><strong>Advice for New SRE Managers:<\/strong><\/h3>\n\n\n<ul>\n<li>Yoann advises new SRE managers to balance reactivity with a long-term vision, setting clear KPIs, and fostering motivation.<\/li>\n\n\n\n<li>Samuele encourages managers to support team members and create room for personal and professional growth.<a rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/dialog\/share?app_id=446611785530020&amp;href=https:\/\/podcasters.spotify.com\/pod\/show\/srepath\/episodes\/Software-Reliability-Ninja-Who-is-NOT-an-SRE-with-Pablo-Bouzada-e292tc0&amp;redirect_uri=https:\/\/podcasters.spotify.com\/pod\/show\/srepath\/episodes\/Software-Reliability-Ninja-Who-is-NOT-an-SRE-with-Pablo-Bouzada-e292tc0\" target=\"_blank\"><\/a><a rel=\"noreferrer noopener\" href=\"https:\/\/twitter.com\/intent\/tweet?text=Listen%20to%20%22Software%20Reliability%20Ninja%20Who%20is%20NOT%20an%20SRE%20(with%20Pablo%20Bouzada)%22%20by%20SREpath%20Podcast.%20https:\/\/podcasters.spotify.com\/pod\/show\/srepath\/episodes\/Software-Reliability-Ninja-Who-is-NOT-an-SRE-with-Pablo-Bouzada-e292tc0\" target=\"_blank\"><\/a><\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading\" id=\"transcript\">Transcript<\/h2>\n\n\n<p>\u26a0\ufe0f <em>We apologize but due to a technical issue, this episode&#8217;s transcript is not available<\/em> \u26a0\ufe0f<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Episode 9 [SREpath Podcast] Ash Patel interviews Samuele Tonon and Yoann Fouquet about their experiences in managing and growing the Site Reliability Engineering (SRE) function at Booking.com. Booking.com is one of the world&#8217;s largest travel sites with a market capitalization of over $100 billion and over 1.5 million bookings per day. Here are key highlights [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,48,29],"tags":[13],"_links":{"self":[{"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/posts\/5846"}],"collection":[{"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/comments?post=5846"}],"version-history":[{"count":10,"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/posts\/5846\/revisions"}],"predecessor-version":[{"id":6061,"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/posts\/5846\/revisions\/6061"}],"wp:attachment":[{"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/media?parent=5846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/categories?post=5846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sysmit.com\/cf22\/wp-json\/wp\/v2\/tags?post=5846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}